Helping Businesses Better Support People Living with Dementia
Every day, thousands of people living with dementia interact with shops, hotels, airports, restaurants, banks, leisure facilities and public services. A little understanding can transform what might otherwise become a frightening experience.
Glow Therapeutics provides practical, real-world dementia awareness training designed specifically for frontline staff, improving customer experience while empowering your team with confidence and compassion.
Industries We Support
Any customer-facing organisation can benefit from dementia-friendly training. We work across a wide range of sectors.
What Your Team Will Learn
Our dementia awareness training covers the essentials every frontline employee needs to support customers living with cognitive impairment, from communication strategies to practical scenario-based learning.
- ✓Understanding dementia and Alzheimer's disease.
- ✓Why people may become confused or distressed.
- ✓Recognising signs of sundowning and cognitive overload.
- ✓Communicating calmly and effectively with customers.
- ✓De-escalating difficult situations with compassion.
- ✓Supporting carers and family members accompanying them.
- ✓Creating dementia-friendly customer experiences.
- ✓Practical real-life scenarios and role play.
- ✓Simple changes that make a big difference every day.
Training Formats
We flex around your organisation: in person, online, or a bespoke multi-site programme.
On-site Training
Delivered at your premises anywhere in the world. Ideal for teams who benefit from face-to-face, interactive learning in a familiar environment.
Virtual Workshops
Interactive live sessions delivered online. Flexible, cost-effective, and suitable for remote or multi-site teams.
Bespoke Programmes
Fully tailored sessions for larger organisations or multi-site operations requiring consistent delivery at scale.
Why Glow Therapeutics?
Our training is grounded in lived experience and evidence-based dementia science, not theory. Your staff will leave with practical tools they can use from day one.
- ✓Specialists in dementia support and circadian health.
- ✓Experience working directly with people living with dementia and their families.
- ✓Practical, compassionate, evidence-led approach.
- ✓Focus on improving real-world interactions rather than theoretical learning.
- ✓Suitable for organisations seeking to improve inclusivity and customer care.
Request Information or a Quote
Tell us a little about your organisation and we'll come back to you with suitable options.